eSeva centres likely to receive police complaints
We will discuss the issue with Home Department: IT Minister
Proposal under consideration of government
Rajiv Citizen Centres may also accept complaints
HYDERABAD: Plans are afoot to allow eSeva centres in towns and proposed Rajiv Citizen Centres in the rural areas to accept police complaints.
A proposal to this effect is under consideration of the State government to facilitate the aggrieved persons to approach these service centres and lodge their complaints, Information and Technology Minister R. Damodar Reddy said at a press conference on Friday.
“We will discuss the issue with the Home Department to see that such a facility is extended to the people in the eSeva centres and Rajiv Citizen Service Centres,” he added.
At a review meeting on Information Technology and IT-enabled services here, Chief Minister Y. S. Rajasekhara Reddy wanted the officials to boost these sectors. The IT officials informed the Chief Minister that several initiatives had been launched in the State including the Post-Matric Scholarship Management System that facilitates online applications for scholarships and payment through bank accounts. Similarly, the School Examination Management System provides a complete end to end solution for the education department.G.Os on Net
For the first time in the country, government orders were available on Internet, which was a bench mark in transparency, officials told the Chief Minister. Pilot testing to put gazette on Internet was started recently.
As part of the Citizen to Government (C2G) interface, Grievance Management System had been developed. Another significant development was the File Tracking System in Secretariat launched in 10 departments such as IT&C, eSeva, Infrastructure & Investment, Municipal Administration and Urban Development, Home, Industries, Tourism, Energy, Environment Forest, Science and Technology and Irrigation and Command Area Development.More service centres
Mr. Reddy said 4,687 Rajiv Citizen Service Centres would come into effect shortly. Off this, 2,300 centres would come up in the next five months. Advisor (IT) C.S. Rao, Principal Secretary (IT) S.K. Joshi and other officials attended the meeting.